Feedback and complaints are welcome.
You can tell us what is working, what should change or what has made you unhappy. Raising a concern will not affect your right to receive respectful support.
Tell us directly
You may submit feedback without giving your name. Please provide contact details only if you want us to respond. Form submissions are processed through Formspree.
What happens next
We will record and assess your feedback, prioritise any immediate safety issue, and contact you when details are provided. We aim to handle concerns fairly, respectfully and as promptly as the circumstances allow. You may have a support person or advocate help you.
Independent complaint options
You do not have to complain to Aevitas Care first. For NDIS supports, contact the NDIS Quality and Safeguards Commission. For government-funded aged care, contact the Aged Care Quality and Safety Commission. In an emergency or immediate danger, call 000.